Privacy Policy

Dhakad Concept
Website: https://dhakadconcept.com

Dhakad Concept (“Dhakad Concept”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services through online or offline modes.

By accessing or using https://dhakadconcept.com (“Website”), you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Website or services.

1. Who This Policy Applies To

This Policy applies to all individuals who:

• Visit our Website
• Register for courses (online or offline)
• Fill out forms or submit inquiries
• Interact with our marketing campaigns
• Use our mobile or web-based features

This Policy does not apply to third-party platforms or websites linked from our Website.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name
• Mobile number
• Email address
• Residential address
• Age and date of birth
• Educational qualification
• Course preferences
• Payment details (processed securely via third-party gateways)

B. Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Pages visited and time spent

C. Demographic & Behavioral Information

• City and state
• Interests and preferences
• Purchase history
• Interaction with emails, ads, or notifications

3. When We Collect Information

We collect information when you:

• Register on our Website
• Enroll in a course
• Fill out a contact or admission form
• Participate in seminars, webinars, or events
• Subscribe to newsletters
• Interact with our ads or social media campaigns

4. How We Use Your Information

We use collected information for:

• Processing course registrations and payments
• Providing academic services
• Improving course quality and website performance
• Sending updates about classes, exams, results, and offers
• Conducting research and analytics
• Personalizing your learning experience
• Complying with legal and regulatory requirements

We may contact you via phone, SMS, WhatsApp, email, or other communication channels based on the contact details you provide.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Personalize content
• Measure marketing performance

You may disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

We do not allow third-party behavioral tracking for independent advertising purposes.

6. Data Sharing & Disclosure

We do not sell your personal information.

We may share information with:

• Authorized employees and academic teams
• Payment gateway providers
• Technology and hosting partners
• Government or regulatory authorities when legally required

Disclosure may occur if required by law, court order, or regulatory directive.

7. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no digital system is completely secure. In case of a data breach, we will notify affected users within a reasonable timeframe as required by applicable law.

8. Children’s Privacy

Our services are primarily intended for students preparing for competitive examinations.

If a user is under 18 years of age, parental or guardian consent is required before submitting personal information. We do not knowingly collect information from children under 13 years of age.

Parents may request review or deletion of their child’s information by contacting us.

9. Third-Party Links

Our Website may contain links to third-party websites. Once you leave our Website, we are not responsible for the privacy practices of other sites. We recommend reviewing their privacy policies before sharing any information.

10. Your Rights

You may:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To unsubscribe from promotional emails, use the unsubscribe link in our emails or contact us directly.

11. Course & Content Protection

Any course purchased through Dhakad Concept, whether online or offline, must not be resold, redistributed, or shared through unauthorized or pirated platforms. Violation of this policy may result in legal action.

12. Faculty Assignment Policy

Dhakad Concept reserves the right to modify faculty assignments based on operational requirements or academic planning. Such changes are made to ensure consistent and high-quality course delivery.

13. Technology Features Disclaimer

All digital tools provided on the Website or App, including doubt-solving features, are intended to assist students. While we aim for accuracy and reliability, we do not guarantee 100% accuracy or specific results.

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Website constitutes acceptance of the revised policy.

15. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: support@dhakadconcept.com
Website: https://dhakadconcept.com

Thank you for choosing “Dhakad Concept”. We are committed to protecting your privacy while delivering quality education services.

Dhakad Concept is a registered trademark of Utkarsh Classes and Edutech Pvt. Ltd